Managed services

AI products only compound when adoption keeps moving.

Mainstreet's optional service blocks give you focused custom workflow and implementation help as the AI system inside your operating environment evolves.

Book a CallSee Pricing

What services do

Keep the platform useful as AI and the business change.

The operating modelProducts create the system. Services keep that system improving after launch: feature requests, model changes, support issues, adoption work, evaluations, and cost reviews all have a place to go.
01 - Lead service

Innovation & Capability

Build what you ask for, and put each new AI advance to work inside your products.

Shipped features & toolsModel upgradesNew use casesFeature roadmapCapability reviews
Recurring workTake in and prioritize your feature requests. Track model and tool releases as they happen. Build advances into existing and new products. Stand up new use cases and workflows. Move you onto more suitable models as they release.
ROI roleKeeps the platform from aging and turns model progress into useful capability without restarting a new project every quarter.
02 - Lead service

Support & Maintenance

Keep the software working and dependable, day to day.

Recurring workIdentify and resolve bugs. Respond to support requests and troubleshoot. Apply software updates and security patches. Maintain a clear support and escalation path.
ROI roleReduces downtime, unresolved issues, broken workflows, and internal support burden as the platform becomes daily infrastructure.
03

Adoption & Enablement

Turn access into productive daily use across teams.

Recurring workTraining sessions and refreshers. Office hours and coaching. Use-case discovery. Best-practice playbooks. Adoption check-ins and a continuous feedback loop.
ROI roleIncreases utilization from the same platform spend and helps usage-based economics turn into actual productivity gains.
04

Observability & Evaluations

Keep AI visible and measured - so you can trust it as it scales.

Recurring workMonitor usage, quality, and performance. Run evaluations and output testing for agreed use cases. Flag and report where reliability slips before it costs you.
ROI roleReduces risk, catches quality issues early, and makes higher-value AI workflows more defensible.
05

Architecture & Cost

Guide your AI spend so value per dollar stays high as adoption grows.

Recurring workReview usage and model routing. Plan budget against the roadmap. Right-size architecture for scale. Catch waste before it compounds.
ROI roleProtects the ROI model directly by routing routine work to cheaper models and reserving frontier models for high-value work.

Why it matters

When the market moves, a service answers.

Not a static buildAI capability, model pricing, tool access, usage patterns, and user expectations all change. Managed services turn those changes into a practical operating rhythm.
Models improveSuddenly, AI can do work it could not before.Innovation & Capability
New tools appearNew tools enable more and more real-world work.Innovation & Capability
Modalities expandVoice, image, and video gains let more of your workforce adopt.Adoption & Enablement
Usage growsRoutine work shifts to cheaper models and deterministic code.Architecture & Cost
AI takes on critical workEvaluations let you trust AI on the work that matters most.Observability & Evaluations
People experimentEarly lessons become value the whole team can use.Adoption & Enablement

Receipts

Ninety days should produce visible movement.

The standardThe work should show up as shipped capability, resolved issues, adoption gains, evaluation evidence, knowledge improvements, and cost control.
Sample managed-services logreceipts, not promises
MAR 03Moved to the newest frontier modelreasoning quality up - zero downtimeinnovate
MAR 14Warranty-lookup agent shippedrequested by the service lanebuild
MAR 27Citation bug resolved in four hoursflagged by store 3 - patched org-widesupport
APR 09Quarterly evaluation runanswer accuracy measured and reportedevaluate
APR 22Fourteen knowledge gaps closedmissing policies added to contextlearn
MAY 05Routine traffic routed to lighter modelscost per task down - same qualityoptimize
MAY 19Office hours with store 2 power usersnew use cases captured for the roadmapenable
JUN 09Voice input enabled at the parts counterhands stay on the workinnovate

Optional service blocks

Add focused implementation help when you need it.

Subscriptions keep the platform available. Purchase a 10-hour block when you want Mainstreet to help design a custom workflow, extend an implementation, or move a defined improvement into production.

Book a CallSee All Pricing
Custom workflow + implementation help$2,500 / 10 hours